Frequently Asked Questions

Please see our list of questions below if you need any assistance with your order or have any questions regarding products and shipping. If you can’t find the info you’re looking for, please don’t hesitate to contact us at


You can email us at

We’re located in South Portland, Maine

We have limited quantities of items and once an item sells out, it generally takes us two weeks to restock.

We only have the sizes listed on the product page in stock. We unfortunately only carry limited sizes in stock.

We unfortunately do not make special orders.

Once something has sold out, we generally will restock items in two weeks.

Please contact us as soon as possible at Once something has shipped, we can no longer make changes to your order.

We accept all major credit cards, as well as PayPal.

Write us as soon as possible Once something has shipped, we can no longer cancel and refund an order.

You can enter your promo code in your shopping cart, just above the checkout button.


Once you log in to your account, you can check the order status page. Alternatively, you can send us an email at to check on your order status.

We currently ship only in the US!

All US orders over $75 receive free shipping! Priority and Express shipment options vary in price by destination and can be calculated on the checkout page.

Please email us at so we can correct any order error.

Shipping within the US generally takes 2-5 business days. Everything is shipped by USPS Priority Mail and express options are available.


Please send us an email at with a description of the problem and preferably a screen shot of the problem!

Please let us know of the problem If you need additional help ordering, email us the items you’d like to purchase and we can set up a custom order for you.

There’s an unsubscribe button on the bottom of our newsletter. If you’re unable to unsubscribe, please send us an email at

Returns / Exchanges

To return an unworn item, please send us an e-mail and mail the product with an insured shipping service to:

Maine Culture
8 Cormorant Place.
South Portland, ME 04106

Sale items are final, and cannot be returned. The unauthorized return of sale items will result in a 25% re-stocking fee and store credit only.